CANCELLATION POLICY

HAILEY’S HAVEN POLICIES & INFO ❣️ I completely understand that life happens and plans can change! These policies help me respect everyone’s time and keep appointments running smoothly. Thank you for understanding and supporting my small business! ⏰ LATE POLICY – No show/No response = 100% service charge – 15+ minutes late : Your appointment may be canceled and will need to be rescheduled. – Unpaid Fees = No future bookings until payment is resolved ❌ CANCELLATION POLICY – A deposit is required to book all appointments. – Cancellations made with less than 24 hours’ notice: A 100% cancellation fee applies. – Same-day cancellations and no-shows: A 100% fee applies. – No-shows or no response: Your appointment will be canceled, and the applicable fee will be charged to the card on file. – Unpaid fees must be resolved before booking future appointments. 💌 RESCHEDULING I understand that unexpected things come up! If you need to reschedule, please provide at least 24 hours’ notice to avoid a cancellation fee. Your deposit can be applied toward a rescheduled appointment when the required notice is given. ♡ REFUND POLICY Due to the time, products, and preparation that go into each appointment, all completed services are nonrefundable. Please be sure you are confident in booking your service before confirming. If you have any concerns about your service, please reach out to me so we can discuss them 🤍 Thank you so much for your understanding, continued support, and trust! I appreciate every one of you and can’t wait to see you soon!! 💗